Shipping Policy

Stone & Hue offers free standard shipping on every order delivered within the United States. Each parcel is carefully prepared and sent with tracking, so you can follow its journey until it arrives at your door.

1. Where We Ship

We deliver throughout the United States, and there is no minimum purchase required to get free shipping. Orders travel with trusted carriers such as USPS and UPS, chosen for their reliable and timely service.

2. Processing and Delivery Times

Every order moves through these stages:

• Processing: Orders are packed and ready for carrier pickup within 1–2 business days after confirmation.
• In transit: Shipping time with the carrier is typically 3–5 business days.
• Estimated arrival: Most orders arrive within 4–7 business days of the purchase date.

These timeframes are estimates and may change slightly depending on your location or carrier conditions.

3. Packaging

Each piece is packed securely with protective materials designed for delicate jewelry, to help prevent damage while your order is in transit.

4. Order Tracking

Once your parcel has shipped, we will email you the tracking details within 24 hours. You can then follow your shipment through the carrier’s tracking system. For higher-value orders, a signature may be required at delivery to make sure your package is received safely.

5. Shipping Support

Have a question about delivery or need help with an order? Contact us:

Store: Stone & Hue
Email: support@stoneandhue.shop
Phone: +1 719-598-7524
Address: 6125 Stadia Ct, Colorado Springs, CO 80915, United States